IMS - Interactive Merchant System
Online Merchant Account Reporting
The Interactive Merchant System (IMS) is a secure, web-based solution that gives you the ability to view statements and receip
ts as well as batch and transaction details. Designed and developed by UBC's IT team, the IMS has been created with a single goal in mind: to provide you with an accessible, comprehensive interface that caters to all of your business needs.
Download Merchant Statements
View and download all of your merchant statements via the Interactive Merchant System. All of the records available on the Interactive Merchant System can be displayed in plain-text view for easy printing or can be downloaded to your computer to be accessed at your convenience.
Online Reporting
The IMS is the most efficient and user-friendly online reporting system available in the industry. The Interactive Merchant System enables you to view settled transactions from your last 10 batches or all batches within a specified date range. This tool provides a convenient method of monitoring the details of your merchant account and is searchable either by date range or credit card number to find individual transactions.
Live Chat
The Interactive Merchant System's live chat provides you with the most effective way to quickly solve your customer service and technical support issues. Engage in one-on-one chat and have your questions answered instantly in a dynamic, interactive manner. Our Customer Service department is award winning and ready to assist you 24/7.
The ability to monitor your merchant account and access your receipts online will improve efficiency at your business and provide you with a technological advantage over your competition.
Give us a call at 800-835-6740 to speak with one of our industry specialist about our Interactive Merchant System! One quick call and we will get to work for you right away. You can also contact us by filling out the Quick Quote form on the right hand side of this screen or clicking the "Live Chat" link at the top of the screen.

